Complaints: We do our best to ensure you, our customer, are happy with our products and customer service. However, it's always possible that something might not go as planned. We recommend that you first submit your complaint to us by emailing info@LKCreativeness.nl. If this doesn't lead to a solution, you can submit your dispute for mediation (Dutch) through WebwinkelKeur at https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.

 

Errors in digital patterns: We do everything we can to make our patterns as perfect as possible. Should you happen to encounter an error, please let us know by emailing info@LKCreativeness.nl. We will review and assess your report. If we determine that there is indeed an error in the pattern, it will be corrected as soon as possible, but within 14 business days. You will receive the corrected version of the pattern free of charge once the error has been processed.